Effective Date: 08 November 2024

AliveNow (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you use our games and services on the Meta Quest platform.

1. Information that we do not collect

We may collect the following types of information when you use our games:

a. Personal Information (We do not collect personal information)

We do not collect personal information unless you provide it voluntarily through in-game features (e.g. customer support).

b. Device and Usage Data

When you use our games, we do not collect non-personal information, including:

Device type, model, and operating system.
Game performance metrics (e.g., crash reports, playtime).
Interaction data (e.g., in-game actions, achievements).

WE DO NOT SAVE ANY DATA ON LOCAL OR CLOUD STORAGE

EVERY TIME YOU LAUNCH THE GAME IT IS A FRESH SESSION, WITHOUT ANY TRACKING OR DATA-SAVING

c. Third-Party Information

We may receive anonymized data from Meta regarding your gameplay, device usage, and in-game purchases.

2. How We Use Your Information

We use the collected information to:

Provide customer support and resolve technical issues.
Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your data in the following scenarios:

With Service Providers: We may share data with third-party vendors who assist in analytics, customer support, or game optimization.
For Legal Compliance: We may disclose information if required by law or to protect our rights and users' safety.
With Meta Platforms: In accordance with Meta's privacy requirements, certain anonymized data may be shared for platform analytics and in-game purchases.

4. Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Update Information: You can request access to or corrections of your data.
Data Deletion: You can request that we delete your personal data where applicable.

To exercise these rights, contact us at contact@alivenow.in

5. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our games are not intended for children under the age of 13 (or other age limits as required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the effective date at the top of this document. Continued use of our games after the changes take effect constitutes your acceptance of the new policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: contact@alivenow.in
Website: AliveNow (https://www.alivenow.in/),

Location: Bengaluru, India