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Messenger Chatbot
Experiences
Chatbots are at the talking point of the business
world
now. The arrival of chatbots have opened
up new realms
of the customer engagement and
new ways of doing
business in the form of
conversational commerce. It is
one of the most
useful technologies that businesses can
rely on,
possibly replacing the traditional models and

making apps websites redundant.
Automate support &
grow with Messenger
experiences
Advantages of a Messenger Chatbot!
Conversation is natural and
seamless.
Send and receive images &
other files.
Make your conversations
immortal.
No need for URLs or app
installs.
Help users with complex
purchasing decisions.
Push content to users
on demand.
Perform text, number &
date manipulations.
Messaging is a real-time
process.
Recent Messenger
Chatbots we've built!
Mercedes Benz
For AMG's 50th anniversary, Mercedes Benz
wanted to
personalize the experience and also
talk about AMG's 50
year rich history and
heritage. The 50 years of AMG
chatbot started
with a personalized video that had the
users
name and the bot journey took the user
through
Mercedes Benz AMG's history.
Pepsi Bot-tler
Pepsi wanted to change the way event
participants
ordered a beverage. So we built
the Pepsi Bot-tler chatbot
where users could
browse through beverages, order them
and
be notified when the beverage was ready to
be
picked up at the Pepsi Lounge!
Emirates NBD
For Dubai's largest bank, we conceptualized
and built the
Emirates NBD Savings Chatbot
so users could learn more
about how savings
with Emirates NBD has unparalleled
benefits.
HSBC
With the HSBC Eid messenger chatbot, users
could submit
photo's to the bot and create a
personalized Eid video
greeting. Users can
then share their custom video on
social and
WhatsApp!
Building a Facebook
Messenger
IDEA & CONCEPT
A collaborative process where we

discuss the objectives and decide
what
kind of Chatbot to build to
achieve the
objectives.
STRUCTURE & FLOW
The most crucial part of the journey.

The Chatbot Decision Tree, complete

structure and content is finalized

in this phase.
DEVELOPMENT & TESTING
Fully undertaken by team alivenow.

We build, host and test the Chatbot,

then hand over to the brand/agency

to test before launch.
LAUNCH & PROMOTION
Launch the Chatbot and promote

to your audience. Again a collaborative

process where we can share
our
inputs as well.
Frequently
Asked
Questions
Do I need to know A.I. and machine learning to deploy it?

No, you don't need A.I (Artificial Intelligence) to build a Chatbot. Chatbots are built based on "rules". These rules will make the bot as smart as it is programmed to be. It also depends on the quality of the copy and most importantly, a tightly-wound decision tree.

What is a good Chatbot?

A good chatbot has the following qualities: interesting conversation, a smooth flow, a riveting storyline, and clear call-to-action.

How is Chatbot different from other tools in use today?

Everytime you use chatBot it offers a unique experience with near-perfect control over conversations, its additional targeting mechanisms like location, payment options, etc. which are readily available and the ability to restart conversations innumerable times.

How do we get started?

You share the campaign brief with us. We design the bot flow conversation. You approve it. We build it.

What makes one Chatbot better than the other?

The only factor that makes a chatbot memorable is the experience. We can build very interesting, yet controlled, Chatbot conversations for your brand based on your brief. You share the campaign brief with us. We design the bot flow conversation. You approve it. We build it.